Everything you configure in the gamification sections is what players see in the app — here is how it looks from their side.
Tasks
A list of events with tasks and per-task progress: "Visits 3/5", "Playtime 120/600 minutes". A completed task is either credited automatically (with auto-grant on, the player doesn't even need to open the app) or waits for a "Claim" tap. Future weekly waves are visible in advance with their opening date.
Achievements and levels
Permanent goals with progress and rewards; the player's level with its group perks is visible in the profile.
Battle Pass
The season screen: level, XP bar, two reward tracks (free and premium), season tasks. Premium is bought with points right in the app. Every reward opens on tap — showing what's inside and from which level it unlocks.
Cases
A case shop with a roulette animation. Players earn keys from tasks and promotions or buy them with points. A won code is shown immediately with activation instructions and stays in the opening history forever; a product goes to the counter — staff see it in "Reward claims".
Daily login and birthday
A visit-streak calendar with a reward for each day, and an automatic birthday gift — both run without staff involvement.
When rewards are credited
Progress recomputes from real club activity (sessions, payments) within seconds. If a player says "I completed it but got nothing" — open their card in "Users", the gamification tab: you'll see whether the condition counted and the reward's status.